User Interface Design: Remember the User!

Lately, as Google forgets their motto and does evil, I've been looking for alternatives, so just now I tried using the Rand McNally map site. I wanted to find out where Valley Stream, New York is in relation to me by looking at it on a map.
Rand won't let me. I must enter a full address in order to get a map.

To the Rand McCally "designers", this question: why?