Viper: how sharper than a ...

I recently bought a Viper remote start/keyless entry system for my car. I have problems with it, so I thought I'd contact Viper to see if they have solutions.

Here is their contact page:

(click to expand)

Notice what's missing? There is no way to contact them on their "Contact Us" page. So that thing in the mission statement about "receive a level of support that exceeds your expectations" apparently means "You should expect less than no support from us."

I strongly do not recommend Viper systems just on this basis. Maybe later I'll do another entry on the terrible design of their key fob.